Fast response · Clear communication · Long-term stable operation

Manual Processing
Most issues can be resolved quickly.
Secure Payments
Stable channels, instant delivery.
Global Users
Support for worldwide access.

Frequently Asked Questions (FAQ)

Points not credited after recharge?

Points are usually credited automatically after payment is completed.

If not displayed within a short time, please try the following:

If payment is confirmed but points are still not credited after 10 minutes, please contact us through this page and we will assist in verification and processing.

Can I request a refund?

Points and VIP benefits are virtual digital contentOnce issued, they are considered used and refunds are not supported.

Please confirm your actual needs before recharging.

What should I do if I cannot log in to my account?

Please confirm the following:

  • Whether the username and password are entered correctly (note case sensitivity)
  • Browser has not saved incorrect login information

Click here to log in

If you forget your password, you can recover it using the email address provided during registration.
(Email does not need to be real, it is only used as a recovery credential)
Click here to recover password

Not receiving password recovery email?

This site Email authenticity not verified
Please confirm that you have entered an email address that you can access.

If the email is no longer accessible or you cannot recover your password, please contact us through this page with your account information and we will assist.

About Anonymity and Account Security

This site uses a fully anonymous system to operate:

  • No real-name information required
  • Email authenticity not verified
  • No personally identifiable information is stored

Email is only used for password recovery
Please keep your account information safe.

Need further assistance?

If the above content did not resolve your issue, please contact us through the contact methods on this page.
To facilitate processing, please provide:

  • Username
  • Email address used during registration
  • Brief description of the issue

We will assist as soon as possible.

Friendly Reminder

This site is a platform for long-term stable operation,
all issues can be resolved through normal communication channels. Please feel free to use it.

Contact Methods

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Average response time: Within 2 hours
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